Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zayn Barnes

Seguin

Summary

Dynamic customer service professional with a proven track record at AutoZone, excelling in relationship building and critical thinking. Adept at resolving inquiries and enhancing customer experiences through active listening and product knowledge. Recognized for maintaining high customer satisfaction and fostering loyalty through effective communication and problem-solving skills.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

AutoZone
06.2024 - Current
  • Provided exceptional customer support, resolving inquiries and complaints efficiently.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth operations.
  • Maintained knowledge of current promotions and new products to better assist customers.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Provided product knowledge to assist customers in making informed decisions.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Lifeguard

City Of Seguin
05.2023 - 07.2023
  • Monitored pool area to ensure swimmer safety and compliance with facility rules.
  • Administered first aid and CPR in emergency situations, maintaining calm under pressure.
  • Assisted in conducting routine safety checks on equipment and facilities.
  • Educated patrons about water safety rules and guidelines for safe swimming practices.
  • Collaborated with team members to maintain cleanliness and organization of pool area.
  • Participated in ongoing training sessions to improve lifeguarding skills and emergency response techniques.
  • Responded promptly to incidents, demonstrating quick decision-making and effective communication skills.
  • Supported management in creating a welcoming environment through positive interactions with guests.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

Navarro High School
Seguin, TX

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Relationship building

Certification

Welding Certificate

Timeline

Customer Service Representative

AutoZone
06.2024 - Current

Lifeguard

City Of Seguin
05.2023 - 07.2023

Navarro High School

Similar Profiles

CREATE PROFILE