ZAYN DORNBROK

I Managed all state contracts for CO, UT, AZ, NM AND NV.

• All Non-profits
• K12 Schools
• Federal Agencies
• First responders
• Law Enforcement
• Utility agencies
• All Local and State agencies

Role:

• Responsible for establishing a lifecycle relationship with a dedicated client base and new customers
• Manage and execute all government contracts in compliance with laws and regulations of each state
• Resolved service issues and implement action plans in a fast-paced, results-oriented accounts team
• RFPs with the support of finance and contracts.
• Partnered with Engineering team to deploy cost effective custom designed IoT solutions for Counties, cities and utility agencies. (water and electric)
• Managed and create new strategies introducing technology solutions tailored to each customer and presenting these solutions and educating them on how to implement them via Video.
• Leading efforts to escalate across internal groups to resolve issues impacting customer service
• Focused on One Talk VOIP solutions'
• Government grants for long distance learning and digital inclusion.
• Buss solutions and Fixed Wireless access Business internet
• Partnered and implemented strategies and best practices with Internal stakeholders in order to present to high level decision makers with the newest Verizon Wireless technology solutions and Business mobile Solutions like Verizon Connect-Maas360-PTT-Axon Cameras-Vape detection-Absolute.

Managed a base of 700 national account Medium to Large businesses.

• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Updated accounts and maintained long-term relationships with clients.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Prepared pricing strategies for current customers to enhance sales and increase profitability.
• Worked closely with other departments to promote products and marketing campaigns.
• Met with customers quarterly to review current and future projects.
• Performed technology reviews every 4 months.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
• Secured new accounts by strategically pursuing leads.
• Addressed each customers' needs and wants to recommend suitable product options.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Used consultative sales approach to understand and meet customer needs.
• Clarified customer requests, forwarded product information and answered questions to support sales operations.
• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
• Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
• Serviced existing accounts on regular basis to maximize revenue.
• Scheduled, updated and maintained product preparations and customer promotions.

• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
• Worked closely with other departments to promote products and marketing campaigns.
• Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
• 3 times Winner circle honoree.

• Assist customers in choosing the appropriate products, and services to suit their needs, while ensuring growth for the company
• Create the best sales experience possible to maintain existing customers and build a new customer base.
• Cold Calling.
• Quarterly business reviews.
• Account support.
• Store manager assistant
• Trainings
• Shift management.
• Inventory.
• Forecasting

• Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
• Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
• Built and cultivated healthy pipeline of customers interested in partnering with company.
• Developed creative solutions to meet individual client needs.
• Managed all enterprise account for 4 different states.
• 70% travel position.