Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Zayn Khalifa

Seattle

Summary

Dynamic customer service representative with a proven track record at Costco Oklahoma City, excelling in transaction processing and conflict resolution. Enhanced service processes through effective feedback analysis, driving member satisfaction and loyalty. Skilled in relationship management and process improvement, consistently delivering exceptional results in a fast-paced environment.

Overview

1
1
year of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Costco Oklahoma City
03.2023 - 04.2024
  • Resolved member inquiries, ensuring satisfaction and loyalty.
  • Resolved customer inquiries promptly and effectively.
  • Executed transactions accurately and promptly, contributing to customer satisfaction.
  • Handled returns efficiently, ensuring compliance and customer trust.
  • Enhanced service processes by analyzing customer feedback, leading to improved experiences.

Education

HIGH SCHOOL DIPLOMA -

Edmond Memorial High School
Edmond
01-2023

Skills

  • Customer service
  • Transaction processing
  • Service optimization
  • Feedback analysis
  • Problem resolution
  • Relationship management
  • Data entry accuracy
  • Process improvement
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Time management

Hobbies and Interests

  • Writing my own book
  • Reading
  • Pottery

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Costco Oklahoma City
03.2023 - 04.2024

HIGH SCHOOL DIPLOMA -

Edmond Memorial High School
Zayn Khalifa