Zayna Ghandhi
Mission Hospital
Lake Forest,CA
3
Languages
1
Certification
6
years of professional experience
Hospital Volunteer supporting patient flow, supply organization, and front-desk navigation across Nutrition Services, postpartum care, and pre-op/post-op areas. Delivers respectful patient interactions while restocking supplies, organizing inventory, resetting rooms, and preparing discharge items for care teams. Strengthens daily operations by helping staff move patients, visitors, and meal service smoothly through a clinical environment.
Work History
Server
1 Year- Delivered friendly, efficient customer service in fast-paced environment, enhancing customer satisfaction.
- Took and prepared customer orders accurately while organizing workspace to facilitate timely service.
- Process customer transactions efficiently using the POS system.
- Communicated effectively with customers and team members to foster positive customer experiences.
Internship — Volunteer
1 Year 7 Months- Supported multiple hospital departments, including Nutrition Services, Postpartum, and Pre-Op/Post-Op, enhancing departmental operations.
- Restock supplies and assist with inventory organization and management within the Nutrition Department.
- Currently assist staff with various responsibilities in Pre-Op and Post-Op while gaining exposure to a clinical healthcare environment.
- Greeted patients and visitors, provided directions, and assisted in navigating the hospital, improving patient experience.
- Greet patients and visitors, provide directions, and assist them in navigating the hospital.
- Assisted staff with various responsibilities in Pre-Op and Post-Op, gaining exposure to clinical healthcare environment.
Dining Room Server
1 Year 8 Months- Provided professional service in a fine-dining environment.
- Recorded guest orders and served appetizers, desserts, beverages, and other menu items to ensure timely and satisfactory dining experiences.
- Set and arranged tables, silverware, and maintained cleanliness in dining areas to create a welcoming atmosphere for guests.
- Cultivated strong communication, teamwork, time-management, and customer-service skills to enhance guest satisfaction and team collaboration.
Youth Manager — Volunteer
4 Years 7 Months- Led and supervised youth programs for children ages 11–13, fostering personal growth and development.
- Organized engaging events, activities, and educational lessons that enhanced youth participation and learning outcomes.
- Collaborated with other volunteers to plan engaging and age-appropriate programs.
- Demonstrated leadership and responsibility in mentoring younger students, promoting a positive and supportive learning environment.
Volunteer
2 Years 1 Month- Supported library staff with daily tasks and provided assistance when needed.
- Coordinated administrative tasks and library organization to enhance operational efficiency.
- Assisted library staff with daily tasks.
Education
Associate Degrees - Health Sciences, Business Administration
- Full Time Student
- Earned a Business Education Core Certificate.
- Dean's List [Spring, 2026]
- 4.0 GPA
Skills
Customer service
Patient interaction
Order accuracy
Patient discharge support
Team communication
Inventory control
Document preparation
Data entry
Schedule coordination
Office organization
Certification
- US Work Authorization (US citizenship)
- CA State Food Handlers Card
- High School Diploma Proficient Equivalency
- Certification in Business Education Core (Saddleback College)
- Presidential Award Gold (Volunteer)
LANGUAGES
English
Urdu
ASL Study (1 year)
Timeline
Server
Handel’s Employee
08.2025 - CurrentRead More
Internship — Volunteer
Mission Hospital
01.2025 - CurrentRead More
Dining Room Server
Freedom Village Employee
12.2023 - 08.2025Read More
Volunteer
Foothill Ranch Library
06.2022 - 07.2024Read More
Youth Manager — Volunteer
Rahma Center
01.2021 - 08.2025Read More
Saddleback College
Associate Degrees from Health Sciences, Business Administration
Read More