Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
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Zayne Armstrong

Loveland,OH

Summary

Dynamic leader with proven expertise in team management and employee development, honed at Skips Bagel Deli and through impactful volunteer work with the Cincinnati Youth Choir. Excelled in promoting organizational improvement and delivering exceptional customer service, displaying both hard and soft skills without relying on daily tasks. Achievements include mentoring teams to enhance performance and quality.

Overview

3
3
years of professional experience

Work History

Supervising Manager

Skips Bagel Deli
05.2022 - Current
  • Supervising Manager at Skips Bagel Deli.
  • Resolved any conflicts between team members or customers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge
  • Reviewed completed work to verify consistency, quality, and conformance.

Volunteer

Cincinnati Youth Choir
Cincinnati, OH
  • Represented as a leader, guiding younger children in developing musical skills
  • Exhibiting leadership and teamwork by fostering a supportive, inclusive environment.
  • Gained valuable experience in mentoring and caring for others, treating teammates as family
  • Arranged with prep, set up, and breakdown
  • Provided assistance to staff in the daily operations of the organization.
  • Collaborated with other volunteers to create a positive work environment.

Education

High School Diploma -

Loveland High School
Loveland, Ohio
05-2024

Skills

  • Team management
  • Documentation and reporting
  • Customer service
  • Organizational improvement
  • Reporting management
  • Employee development

References

Available upon request

Volunteer Experience

Cincinnati Youth Choir, Singabration Event

  • Volunteered as a leader, guiding younger children in developing their musical skills., Demonstrated leadership and teamwork by fostering a supportive and inclusive environment., Gained valuable experience in mentoring and caring for others, treating teammates like family.

Timeline

Supervising Manager

Skips Bagel Deli
05.2022 - Current

Volunteer

Cincinnati Youth Choir

High School Diploma -

Loveland High School
Zayne Armstrong