Dynamic manager with a proven track record at Ground Force Lawn Care, excelling in client support and strategic decision-making. Enhanced service quality through effective communication and leadership, driving upsell opportunities. Skilled in accurate invoicing and job estimates, ensuring customer satisfaction and operational efficiency.
Managed employee schedules and operations in capacity as licensed commercial pesticide applicator. Provided detailed invoicing and job estimates to customers with accuracy. Enhanced service quality, driving upsell of supplementary services. Participated in cross-functional tasks to ensure efficient business flow.
Supervised employees in role as licensed commercial pesticide applicator, communicated reminders and engaged with customers continuously, providing outstanding customer service