Zayra Aburto
Perris,CA
Summary
Organized professional dedicated to enhancing school administration and fostering a positive educational environment. Proven experience in managing office operations, coordinating schedules, and facilitating effective communication among staff, partners, and clients. Recognized for reliability and adaptability, with strong collaboration skills and a commitment to professionalism. Motivated to pursue growth and excellence in all responsibilities.
Overview
7
7
years of professional experience
Work History
Personal Banker
Wells Fargo
Desert Hot Springs, California
04.2025 - Current
- Leveraging interpersonal communication skills during client interactions to build trust and foster long-lasting relationships.
- Processing new account applications while ensuring compliance with bank regulations and internal policies.
- Collaborating with team members and partners to effectively streamline service processes, improving overall client experience.
Senior Lead Teller
PNC Bank
Palm Desert, California
04.2024 - 04.2025
- Ensured accurate documentation of all transactions and balances for team member drawers.
- Responded promptly to customer inquiries via email and phone calls.
- Trained and mentored new team members, enhancing team performance and customer service quality.
Branch Operations Manager
Wells Fargo
Rancho Mirage, California
05.2023 - 02.2024
- Ensured compliance with bank policies, procedures, and regulations through ongoing education.
- Managed daily branch operations to complete tasks within established timelines.
- Coordinated staff schedules and delegated responsibilities to enhance branch functionality.
- Conducted training sessions to elevate team performance and maintain compliance standards.
Teller
Wells Fargo
Rancho Mirage, California
12.2018 - 04.2023
- Processed customer transactions with accuracy and efficiently, enhancing client satisfaction.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills.
- Greeted clients professionally, fostering a welcoming environment.
Education
High School Diploma -
La Quinta High School
La Quinta, CA06-2015
Skills
- Multitasking and time management
- Record keeping compliance
- Data analysis and research
- Complex information interpretation
- Client and team rapport
- Effective communication
- Fluent in Spanish
Timeline
Personal Banker
Wells Fargo
04.2025 - Current
Senior Lead Teller
PNC Bank
04.2024 - 04.2025
Branch Operations Manager
Wells Fargo
05.2023 - 02.2024
Teller
Wells Fargo
12.2018 - 04.2023
High School Diploma -
La Quinta High School