Zayra Zul Carmona
Long Beach,CA
Summary
Dedicated Customer Service Representative skilled in cash handling, inventory management, and enhancing customer satisfaction. Leverages strong communication and problem-solving abilities to address diverse customer needs and streamline transaction processes. Focused on fostering positive team dynamics through collaboration and support.
Overview
15
15
years of professional experience
Work History
Cashier
Smart & Final
01.2022 - Current
- Process customer transactions efficiently using POS systems while maintaining highly accurate cash drawers.
- Deliver friendly, attentive customer service, resolving inquiries quickly to ensure a positive shopping experience.
- Processed customer transactions accurately and efficiently at Smart & Final.
- Managed cash register operations and ensured proper cash handling procedures.
- Assisted customers in locating products and provided product information.
Bakery Department Associate
Superior Market
01.2020 - 01.2023
- Managed display cases and tracked department inventory to maintain product freshness while assisting customers with specialty orders.
- Prepared, packaged, and labeled fresh bakery items to ensure compliance with food safety and sanitation standards.
- Assisted customers with inquiries and provided product information.
- Maintained inventory levels through regular stock checks and organization.
- Processed transactions accurately using point-of-sale systems.
Cook
Yoshinoya
01.2015 - 01.2018
- Prepared and cooked high-volume menu items following company recipes and standards to ensure quality and consistency.
- Prepared and cooked menu items according to established recipes and standards.
- Maintained clean, sanitized food preparation areas and operated commercial kitchen equipment to uphold safety and hygiene standards.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Operated kitchen equipment safely and efficiently, ensuring proper usage protocols.
Warehouse Associate / Night Stocker
Walmart
01.2012 - 01.2015
- Unloaded shipments, organized backroom inventory, and stocked sales floor shelves to ensure product availability during peak hours.
- Operated warehouse equipment to efficiently move and organize inventory.
- Maintained accurate stock records using inventory management systems.
- Collaborated with team members to achieve daily shipping and receiving goals.
- Applied loss prevention techniques while operating material handling tools, contributing to a safe and secure work environment.
Education
High School Diploma -
Skills
- Cash Handling
- Customer Service & Relations
- Food Safety & Sanitation
- Inventory Control & Merchandising
- Stocking & Material Handling
- Point-of-sale management
- Loss Prevention Standards
- Attention to detail
- Transaction accuracy
- Dependability and reliability
- Work ethic and integrity
Languages
English (Fluent), Spanish (Fluent)
Timeline
Cashier
Smart & Final
01.2022 - Current
Bakery Department Associate
Superior Market
01.2020 - 01.2023
Cook
Yoshinoya
01.2015 - 01.2018
Warehouse Associate / Night Stocker
Walmart
01.2012 - 01.2015