Zayuri Paredes Sanchez
Spanish Fork
Summary
Management Trainee role requires strong customer service and operational skills, demonstrated through experience in front counter and drive-thru operations. Responsibilities included assisting Spanish-speaking customers, maintaining a positive atmosphere, and organizing dining areas to enhance guest experience. Completion of opening and closing tasks ensured efficient operations while adherence to safety guidelines during equipment operation minimized risks. Effective conflict resolution and attention to detail contributed to maintaining high food safety standards and inventory management.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Spanish Fork
03.2025 - Current
- Front counter/drive thru
- Assist with Spanish speaking customers
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Warehouse Worker
Elwood Staffing
Spanish Fork
08.2024 - 01.2025
- Maintained stock levels in accordance with company policies.
- Identified discrepancies between physical count and computer data.
- Carry 50lbs -100lbs wing set
- Foam molding
- Processed returns of defective merchandise as required.
Education
GED -
Polaris High School
Orem, UTSkills
- Cash handling
- Customer service
- Inventory management
- Food safety standards
- Team collaboration
- Conflict resolution
- Organizational skills
- Bilingual communication
- Equipment operation
- Product knowledge
- Safety compliance
- Adaptable learning
- Willingness to learn
- Crew leadership
- Cleaning
- Attention to detail
- Valid Driver's license
- Teamwork and collaboration
- Drive-thru operations
- Supplies monitoring and restocking
Timeline
Crew Member
McDonald's
03.2025 - Current
Warehouse Worker
Elwood Staffing
08.2024 - 01.2025
GED -
Polaris High School