Zebdi J. Aispuro
Vancouver,WA
Summary
Obtain a position as a friendly customer service to enhance being a team-player to further benefit the business aspects in a people-oriented organization where I can maximize my experience in a challenging environment.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Customer Care/Service Representative/Call Center
Appliance Hospital
Vancouver, WA
07.2016 - 07.2019
Teacher's Assistant
Child & Family Services at Clark College
Vancouver, WA
05.2015 - 06.2016
Account Service Representative/Sales Rep
Metro PCS Communications, Inc.
Gresham, OR
01.2014 - 05.2015
Cashier, Prep Assistant, Waitress
Cosina De Chepe's
Portland, OR
06.2012 - 12.2013
Cashier, Stock Associate, Recovery
Big Lots
Salem, OR
10.2011 - 04.2012
Sales Representative/ Consultant
Direct LLC- Dish, Direct TV, Comcast
Vancouver, WA
06.2011 - 10.2011
Caregiver to the elderly
Evergreen Adult Homes
Vancouver, WA
09.2010 - 04.2011
Caregiver to the elderly
Mi Casita
Fresno, CA
10.2009 - 07.2010
Education
Child Development
Fresno City College
Fresno, CA06.2010
Diploma -
Duncan Polytechnical High School
Fresno, CA08.2009
Some College (No Degree) - Early Childhood Education
Clark College
Vancouver, WASome College (No Degree) - Esthetics
Aveda Institute
Vancouver, WASkills
- Excellent written and verbal communication skills
- Attention to detail
- Productivity in high volume environments
- Proficient in Word
- Proficient in Excel
- Proficient in Publisher
- Proficient in Office
- Customer Service specialization
- Self-starter
- Can do attitude
- Customer relationship management
- Problem resolution
- Documentation and reporting
- Call handling
- Time management
- Cultural awareness
- Punctuality and reliability
- Multitasking and organization
- Appointment scheduling
- Customer relations
- Data entry
- Inbound customer service
- Adaptability and flexibility
- Customer service
- Call center experience
- Relationship building
- Email communication
- Security verification
- Task prioritization
- Verbal and written communication
- Issue follow up
- Phone etiquette
- Empathy and patience
Personal Information
Date of Birth: 09/25/91
Languages
Spanish
Full Professional
Timeline
Customer Care/Service Representative/Call Center
Appliance Hospital
07.2016 - 07.2019
Teacher's Assistant
Child & Family Services at Clark College
05.2015 - 06.2016
Account Service Representative/Sales Rep
Metro PCS Communications, Inc.
01.2014 - 05.2015
Cashier, Prep Assistant, Waitress
Cosina De Chepe's
06.2012 - 12.2013
Cashier, Stock Associate, Recovery
Big Lots
10.2011 - 04.2012
Sales Representative/ Consultant
Direct LLC- Dish, Direct TV, Comcast
06.2011 - 10.2011
Caregiver to the elderly
Evergreen Adult Homes
09.2010 - 04.2011
Caregiver to the elderly
Mi Casita
10.2009 - 07.2010
Child Development
Fresno City College
Diploma -
Duncan Polytechnical High School
Some College (No Degree) - Early Childhood Education
Clark College
Some College (No Degree) - Esthetics
Aveda Institute