Zee Bashore
Summary
Proven leader in retail management with a track record of enhancing customer experience and engagement at Variety Wholesalers. Skilled in problem-solving and customer service, significantly improving store operations and team performance. Expert in inventory and cash control, fostering positive environments, and driving sales through strategic merchandise displays. Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Variety Wholesalers
05.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Assistant Manager
Carters Oshkosh
10.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Store Manager
Rue 21
08.2021 - 10.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
High School Diploma -
Francis T. Maloney High School
Meriden, CTSkills
- Problem-Solving
- Customer experience
- Customer Service and Engagement
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Variety Wholesalers
05.2023 - Current
Assistant Manager
Carters Oshkosh
10.2021 - 05.2023
Store Manager
Rue 21
08.2021 - 10.2022
High School Diploma -
Francis T. Maloney High School
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