Ezekhial Vereen
Dallas
Summary
Motivated employee with a passion for tackling new challenges, possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working efficiently without supervision and adept at quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Package Handler
Amazon
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Used scanners to track parcel information, condition or receipt.
Package Handler
Walmart
- Loaded completed orders on pallets according to delivery numbers.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Sorted packages to appropriate slide, line or belt for final distribution.
Cashier
CVS Pharmacy
04.2019 - 01.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
Skyline High School
Dallas, TX05.2020
Associate of Applied Science - Cyber Security
Peloton College
Dallas, TX05-2025
Skills
- Data analysis and reporting
- Active listening
- Data entry
- Problem resolution
- Computer proficiency
- Conflict resolution
Timeline
Cashier
CVS Pharmacy
04.2019 - 01.2020
Customer Service Representative
Uhaul Moving And Storage
Package Handler
Amazon
Package Handler
Walmart
High School Diploma -
Skyline High School
Associate of Applied Science - Cyber Security
Peloton College
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