Zeel Jariwala
Summary
Enthusiastic and motivated customer service representative and sales associate with over 11 years of experience in exceeding sales, targets, and improving customer’s shopping experience with good communication.
Overview
10
10
years of professional experience
Work History
Sales Associates
Zara
04.2019 - 03.2024
- Operated cashiers stand and help customers efficiently and helped them use their coupons and rewards points to benefit when it’s appropriate
- Monitored all types of price mark downs in the store to enhance the sales of the store
- Making sure the department is clean and organized by straightening out all the hangers, clothes and placing them in their appropriate racks
- Greeted each customer nicely and directed them to the department that met their needs
- Completed weekly sales reports, prices change and also assisted in inventory control as well
- Receiving calls daily of all the customers and answering their questions, educating them on our products and the type of sale that are going on as well
- Worked on holidays as well to support the team and staff when it was needed
- Developed and maintained good relationships with the customers that comes into the shops regularly
- Maintained and monitored customer accounts and make them aware to use their rewards points 0so that they don’t expire.
- Loading and unloading products and organize and sort them in the loading room.
Beauty Advisor
MAC
08.2015 - 03.2019
- Provided customer with information regarding all the beauty supplies in the store
- Helped customer find the best product that met their hair and skin care needs
- Greeted each customer whenever the entered or exited the store
- Demonstrated the proper use of different types of makeup, hair, and all other skin care products
- Stayed updated on the latest beauty products that are launched and guided customers with all the latest beauty trend
- Maintained cashiers stand
- Achieved and exceeded in the sales of the store by effectively promoting the beauty products
- Conducted product demonstrations, makeovers to show the customers how to use the products efficiently.
Retail Store Associate
Puma
12.2013 - 08.2015
- Maintained knowledge of latest Puma’s products and new shoes releases, apparel, and accessories
- Met and exceeded individual and store sales target by promoting Puma products
- Managing inventory in the back, restocking shelves, and making sure latest products are always on displays
- Provided great customer service by addressing all the inquires, handling complaints and resolving issues promptly and professionally.
Education
Certificate of Practice -
Bar Council of India
01.2019
Advocate -
Bar Council of Gujarat
01.2018
Bachelor of Laws Special -
Veer Narmad South Gujarat University
01.2018
Bachelor of Laws General -
Veer Narmad South Gujarat University
01.2015
Bachelor of Commerce Special -
Veer Narmad South Gujarat University
01.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Flexible Schedule
- Inventory Tracking
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associates
Zara
04.2019 - 03.2024
Beauty Advisor
MAC
08.2015 - 03.2019
Retail Store Associate
Puma
12.2013 - 08.2015
Certificate of Practice -
Bar Council of India
Advocate -
Bar Council of Gujarat
Bachelor of Laws Special -
Veer Narmad South Gujarat University
Bachelor of Laws General -
Veer Narmad South Gujarat University
Bachelor of Commerce Special -
Veer Narmad South Gujarat University