Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zeen Alkhadi

Ann Arbor

Summary

Dynamic Sales Associate with a proven track record at Old Navy, excelling in customer service and team collaboration. Skilled in problem-solving and communication, I consistently ensured positive shopping experiences while maintaining an organized environment. First aid and CPR certified, I bring a compassionate approach to every interaction, enhancing customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Sales Associate

Old Navy
Ann Arbor
06.2024 - Current
  • Delivered outstanding customer service to a diverse range of individuals, prioritizing patience, empathy, and clear communication.
  • Maintained professional and calm behavior in a fast-paced, high-volume retail environment.
  • Ensuring positive customer experiences through assisting with inquiries, issue resolution, and product selection.
  • Collaborated with colleagues/team to ensure that store goals are met and to maintain an organized, clean, and welcoming environment for our customers.
  • Operated Point-of-sale systems, processed transactions and followed company policy and protocol for handling cash purchases and following through on returns for customers.
  • Worked on the salesfloor to ensure that merchandise remains folded and organized, restocked merchandise as needed, and was available to assist customers with their shopping experience while maintaining a positive and friendly attitude.

Volunteer

American Red Cross
Ann Arbor
01.2024 - 10.2024
  • Provided assistance to staff in the daily operations of the organization.
  • Maintain stock of refreshments and snacks available to blood donors after donation.
  • Check-in donors during large blood drives.
  • Maintain a positive attitude and thank individuals for taking the time to donate.

Education

Bachelor of Science - Biological Sciences

Wayne State University
Detroit, MI
05-2028

Associate of Arts - General Studies

Washtenaw Community College
Ann Arbor, MI
05-2025

High School Diploma -

Washtenaw Technical Middle College
Ann Arbor, MI
05-2025

Skills

  • Customer service
  • Problem solving
  • Communication skills
  • Time management
  • Team collaboration
  • Problem-solving skills
  • First aid and CPR certified
  • Knowledge of basic medical terminology

References

References available upon request.

Timeline

Sales Associate

Old Navy
06.2024 - Current

Volunteer

American Red Cross
01.2024 - 10.2024

Bachelor of Science - Biological Sciences

Wayne State University

Associate of Arts - General Studies

Washtenaw Community College

High School Diploma -

Washtenaw Technical Middle College

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