Summary
Overview
Work History
Education
Skills
PROJECTS AND LEADERSHIP
ADDITIONAL
HOBBIES AND INTERESTS
Timeline
Generic

Zeenat

Sparks,USA

Summary

Detail-oriented business graduate with hands-on experience in accounting operations, customer service, quality assurance, cost analysis, data integrity and community service. Comfortable with MS Office and database tools, known for organization, reliability, and a can-do attitude.

Overview

3
3
years of professional experience

Work History

Customer Service and Front end Associate

Walmart
Sparks, USA
08.2023 - Current
  • Ensured accuracy of transactions and inventory records, supporting compliance and operational efficiency.
  • Delivered excellent customer service in a high-volume logistics/retail environment, resolving issues quickly.
  • Collaborate with team members to meet daily service targets and store standards.

Accounts Trainee

City Heart Hotels Pvt. Ltd.
Chandigarh, India
01.2023 - 06.2023
  • Prepared daily vouchers and updated ledgers; recorded debit/credit transactions and reconciled supporting documents.
  • Assisted in monthly closings: payroll inputs, balance sheet schedules, GST filing support, and Tally data entries.

Volunteer

Lions Club Chandigarh Greater
Chandigarh, India
09.2022 - 06.2023
  • Supported community programs (blood/eye donation camps, cleanliness drives).
  • Delivered youth education/tutoring sessions and provided career-guidance assistance at schools.

Intern, Internal Quality Assurance Cell (IQAC)

Panjab University
Chandigarh, India
11.2022 - 04.2023
  • Compiled and cleaned departmental data; updated spreadsheets and generated periodic reports for quality reviews.
  • Standardized file structures and naming conventions to reduce search time and duplication.

Education

Masters - Business Administration

University of Nevada, Reno
Reno
12.2025

Masters - Business Administration

Panjab University
Chandigarh, India
05-2023

Diploma - Computer Applications

Carrier Institute of Computer Application
India
05-2022

Bachelor of Commerce -

Baring Union Christian College
India, India
05-2021

Commerce -

R.D. Khosla D.A.V. Model Sr. Sec. School
India, India
05-2018

Skills

  • Customer Service
  • Accounting & Ledger Entries
  • MS Office (Excel, Word, PowerPoint)
  • Data Entry & Cleaning
  • Database Management
  • Financial Assessment
  • Goal Setting
  • Organization & Time Management
  • Cost Analysis & Reporting
  • Compliance & Audit Support

PROJECTS AND LEADERSHIP

  • UCED Technical Report Contributor, University of Nevada, Reno, Contributed to the completed and published UCED Technical Report 'A Comprehensive Assessment of Nevada's Advanced Manufacturing Industry Sector's Value Network and Supply Chain' based on class research and semester-long project work., Spring 2025
  • Executive Member, Alumni Relations Cell, Panjab University, Coordinated outreach and maintained contact records.
  • Senior Prefect (High School), Led student teams and supported event discipline and organization.
  • National-Level Yoga Athlete (School), Represented school at competitions; demonstrated discipline and teamwork.

ADDITIONAL

  • Work Authorization: Eligible to work in the U.S.
  • Languages: English, Hindi, Punjabi

HOBBIES AND INTERESTS

Traveling - visited 7 countries (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Georgia, India), gaining cross-cultural awareness, adaptability, and a global perspective.

Timeline

Customer Service and Front end Associate

Walmart
08.2023 - Current

Accounts Trainee

City Heart Hotels Pvt. Ltd.
01.2023 - 06.2023

Intern, Internal Quality Assurance Cell (IQAC)

Panjab University
11.2022 - 04.2023

Volunteer

Lions Club Chandigarh Greater
09.2022 - 06.2023

Masters - Business Administration

University of Nevada, Reno

Masters - Business Administration

Panjab University

Diploma - Computer Applications

Carrier Institute of Computer Application

Bachelor of Commerce -

Baring Union Christian College

Commerce -

R.D. Khosla D.A.V. Model Sr. Sec. School

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