Zeeshan Bhutta
Staten Island,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining payment processes, demonstrated during my tenure at Allied Universal Security Services. Skilled in quality assurance and customer service excellence, I excel in transforming challenges into opportunities for growth. My adeptness in both clerical duties and interpersonal interactions contributes significantly to operational efficiency and positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Representative
Allied Universal Security Services
08.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
Accounts Assistant
Wateen Telecom Head Office
05.2022 - 08.2022
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Education
Intermediate in Commerce - Accounting
Be Superior College
Lahore, Pakistan09-2019
Skills
- Quality assurance
- [Product or service] support
- Payment processing
- Customer service excellence
Certification
Microsoft EXCEL
Microsoft WORD
Outlook
Languages
English
Professional Working
Urdu
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Representative
Allied Universal Security Services
08.2024 - Current
Accounts Assistant
Wateen Telecom Head Office
05.2022 - 08.2022
Intermediate in Commerce - Accounting
Be Superior College
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