Zeeshan Chaudhry
Manchester,CT
Summary
Store Manager with a proven track record at 7 Eleven , excelling in inventory management and customer service. Successfully implemented strategies that boosted revenue and enhanced operational efficiency. Adept at team building and employee training, fostering a positive work environment while ensuring compliance with health and safety standards.
Overview
16
16
years of professional experience
Work History
Store Manager of Operations
7 Eleven Gas Station
South Windsor, CT
02.2020 - 11.2024
- Conducted monthly meetings with staff to discuss operational issues or changes.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Resolved customer complaints promptly and professionally.
- Ensured that store was clean and organized at all times.
- Organized promotional events such as special sales or discounts.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Managed inventory levels and ensured accurate ordering of merchandise.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Evaluated employee performance on a regular basis to ensure quality standards were met.
- Maintained records of daily transactions using point-of-sale systems.
Store Manager
Valero
Lawrenceville, VA
01.2014 - 09.2019
- Implemented successful business strategies to increase revenue and target new markets.
- Developed relationships with suppliers to negotiate better prices.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed orders to restock shelves.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Cashier
Rockville Citgo
Rockville, CT
08.2008 - 11.2013
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Ensured compliance with all safety regulations within the store environment.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Rockville High School
Rockville, CT07-2012
Skills
- Inventory management
- Customer service
- Point-of-sale systems
- Promotional planning
- Operational improvement
- Team building
- Recruitment and hiring
- Store maintenance
- Health and safety
- Employee scheduling
- Employee training
- Cash management
- Documentation and reporting
- Order management
- Vendor management
- Friendly and positive
Languages
Urdu
Professional
Punjabi
Professional
Arabic
Limited
Timeline
Store Manager of Operations
7 Eleven Gas Station
02.2020 - 11.2024
Store Manager
Valero
01.2014 - 09.2019
Cashier
Rockville Citgo
08.2008 - 11.2013
High School Diploma -
Rockville High School
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