Ahmet Onur Ulusoy
Sugar Land,TX
Summary
A true Salesforce enthusiast with 1 year of experience in Tech Support and Technology Teacher. Currently studying Computer Science/Development at the University of Houston. Single-handedly created a Salesforce org from the bottom-up for an organization while interacting closely with the management team to gather requirements to establish the business logic, and create a complex event management application from scratch. Went above and beyond the organization's requirements to fine-tune the application to meet possible future requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Small Business Owner
Shop Owner
Houston, TX
12.2020 - Current
- Provided support services such as technical assistance or troubleshooting issues for clients.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Developed business plans and strategies to grow small business.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Designed customer loyalty programs to increase sales revenue.
Computer Science Intern
Internship
Houston, TX
01.2019 - 12.2020
- Developed and tested software applications utilizing Java and Python programming languages.
- Provided technical support to users of the developed software applications.
- Conducted performance testing on various computer systems to ensure optimal functionality.
- Assisted in troubleshooting hardware and software issues related to computers used by the company's employees.
- Met with managers, vendors and others to solicit cooperation and resolve problems.
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX05.2025
Skills
- Business Growth and Retention
- CRM: Salesforcecom
- Apex / JavaScript / HTML / Python / C
- Business Development
- Project Management
- Team Building
- Budget Management
- Languages: English / Turkish
Affiliations
Hotel Management Project
- Created custom profiles and managed all the required settings for the users to give the proper access to proper users with profiles, permission sets, permission set groups, roles ,and sharing rules.
- Related custom objects to necessary Standard objects by adding new custom fields to standard objects.
- Transferred all the company's data to the ORG using the Data Loader and Data Import Wizard.
BIG Events (Event Management Software)
- Created BIG Events Software (Event Management Software) with a team consisting 18 members.
- Created custom reports and dashboards to meet the business requirements.
Certification
- Salesforce Certified Administrator
- Salesforce Platform Developer I
Timeline
Small Business Owner
Shop Owner
12.2020 - Current
Computer Science Intern
Internship
01.2019 - 12.2020
Bachelor of Science - Computer Science
University of Houston
- Salesforce Certified Administrator
- Salesforce Platform Developer I
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