Zeima Hammad
Orlando,FL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Associate
Coach
Orlando, FL
04.2024 - 11.2024
- Assisted customers in selecting luxury fashion items tailored to their needs.
- Maintained visual merchandising standards to enhance product presentation and appeal.
- Engaged with clients to build relationships and foster loyalty to the brand.
Inventory Manager
Us Gift Factory
Orlando, FL
08.2019 - 02.2024
- Managed inventory levels for diverse product offerings at a gift manufacturing company.
- Coordinated stock replenishment processes to maintain optimal supply chain efficiency.
- Oversaw daily inventory audits to ensure accuracy and compliance with company standards.
Customer Service Representative
Vodafone
Cairo egypt , N/A
05.2016 - 05.2018
- Assisted customers with inquiries regarding products and services.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and managed customer accounts using internal systems.
Education
BBA - Accounting And Finance
Ain Shams University
Cairo , Egypt 09.2012 - 05.2016
Skills
- Visual merchandising
- Customer relationship management
- Sales techniques
- Product knowledge
- Data entry
- Order processing
- Problem solving
- Attention to detail
- Team collaboration
- Strong communication skills
- Customer service
Languages
English
Professional
Arabic
Native/ Bilingual
Certification
Currently enrolled in the RBT training course to gain certification in behavioural therapy and support individuals with autism.
Timeline
Sales Associate
Coach
04.2024 - 11.2024
Inventory Manager
Us Gift Factory
08.2019 - 02.2024
Customer Service Representative
Vodafone
05.2016 - 05.2018
BBA - Accounting And Finance
Ain Shams University
09.2012 - 05.2016