Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Zeinab Saleh

Bell Gardens,CA

Summary

Dedicated professional with extensive experience in customer service at Smart and Final. Proven expertise in cash register operation and complaint resolution, consistently delivering exceptional service. Known for reliability and a strong work ethic, I thrive in fast-paced environments while ensuring customer satisfaction and maintaining high standards of cleanliness and organization.

Quick learner, worked as a CNA student for a couple months, took vitals, assisted patient care, helped nurses, respected hospital rules, great hospitality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Smart And Final
Bell
02.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services, and processed returns and exchanges of merchandise in accordance with store policies.
  • Resolved customer complaints professionally in accordance with company policy.

CNA Student

Encino Hospital
North Hollywood, CA
12.2024 - 01.2025
  • Transported patients between departments within the facility using wheelchairs or stretchers.
  • Observed changes in condition or behavior of patients and reported to nursing staff.
  • Assisted nurses with treatments and procedures according to protocols established by the facility.
  • Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
  • Provided emotional support for patients dealing with difficult diagnoses or treatment regimens.
  • Implemented infection control measures according to established policies and procedures.
  • Monitored vital signs including temperature, blood pressure, pulse rate, respiration rate, and oxygen saturation levels.
  • Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
  • Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
  • Answered call lights promptly to assess needs of patients.
  • Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
  • Provided emotional support to patient and family members.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.

CNA Student

Critical Care Training Center
North Hollywood, CA
09.2024 - 01.2025
  • Demonstrated knowledge of infection control policies while performing all duties.
  • Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
  • Carried out special projects assigned by supervisors or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Retail Sales Associate

El Primo's
Pacific
01.2022 - 02.2024
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Greeted customers upon entering the store and provided assistance.
  • Organized displays to attract customers and promote sales.

Education

High School Diploma -

Bell Senior High
Bell Gardens, CA
06-2023

Some College (No Degree) - Kinesiology, Exercise Science

California State University, Long Beach
Long Beach, CA

Skills

  • Cash register operation
  • Payment processing
  • Customer service
  • Product knowledge
  • Sales transactions
  • Inventory management
  • Written and verbal communication
  • Customer assistance
  • Training and onboarding
  • Reports and documents
  • Product restocking
  • Dependability and reliability
  • Work ethic and integrity
  • Customer service excellence
  • Cash handling expertise
  • Refunds and exchanges
  • Complaint resolution
  • Credit and cash transactions
  • Staff training
  • Team collaboration
  • Attention to detail

Affiliations

  • Full time college student
  • Honors student
  • Part time worker at smart and final
  • Gym
  • Reading

Accomplishments

  • Raise at work for excellent service
  • Honors roll at college

Certification

  • Licensed CNA
  • licensed in CPR, MAB, and BLS
  • Over 100 hours in CNA job

Languages

Arabic
Native/ Bilingual
English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

CNA Student

Encino Hospital
12.2024 - 01.2025

CNA Student

Critical Care Training Center
09.2024 - 01.2025

Cashier

Smart And Final
02.2024 - Current

Retail Sales Associate

El Primo's
01.2022 - 02.2024

High School Diploma -

Bell Senior High

Some College (No Degree) - Kinesiology, Exercise Science

California State University, Long Beach

Similar Profiles

CREATE PROFILE
Zeinab Saleh