Zeinab Tarraf
Dearborn,MI
Summary
Results-driven Sales Manager with a proven track record in driving revenue growth and enhancing team performance. Expertise in sales strategy, client management, and negotiation skills to foster strong client relationships.
Overview
5
5
years of professional experience
Work History
AT&T Sales Manager
iAG Wireless
Dearborn, MI
11.2024 - Current
- Led sales activity toward quarterly targets and revenue growth.
- Facilitated team meetings to enhance collaboration and drive sales performance.
- Maintained client relationships to support satisfaction and retention.
- Coached junior sales staff on responsibilities and service expectations to elevate team capabilities.
- Prepared weekly growth reports to identify sales gaps and inform team strategy.
- Oversaw daily responsibilities while supporting team members on call.
- Directed representatives through escalation resolution methods.
- Provided technical customer support and resolved questions about product features and capabilities.
AT&T Sales Representative
Millennium Wireless Technology
Dearborn, MI
07.2024 - 09.2024
- Developed customer rapport through clear communication and strong product expertise.
- Guided clients toward products aligned with specific needs and preferences.
- Strengthened customer relationships to support sales growth.
- Designed customized sales approaches to sell and upsell services to new and existing clients.
- Responded to prospective customer inquiries regarding product and service features.
- Negotiated pricing contracts with customers to maximize profit potential.
- Analyzed market trends to identify emerging patterns and competitor activity.
AT&T Sales Representative
GSM America
Dearborn, MI
03.2022 - 06.2024
- Developed customer rapport through clear communication and strong product expertise.
- Guided clients toward products aligned with specific needs and preferences.
- Contributed to team sales performance and stronger customer service through active support.
- Analyzed market trends to identify emerging patterns and competitor activity.
- Managed opening and closing shift duties while handling cash transactions.
- Strengthened customer relationships to support sales growth.
- Responded to prospective customer inquiries regarding product and service features.
- Designed customized sales approaches to sell and upsell services to new and existing clients.
- Negotiated pricing contracts with customers to maximize profit potential.
- Monitored inventory levels to ensure adequate stock on hand. and ordered sufficient stock for each account.
Education
Associate of Arts - Political Science
Henry Ford College
Dearborn, MI09-2026
Skills
- Sales strategy
- Client management
- Trend analysis
- Sales coaching
- Team leadership
- Negotiation skills
- Quote preparation
- Bilingual in Arabic
- Communication skills
- Employee motivation
Timeline
AT&T Sales Manager
iAG Wireless
11.2024 - Current
AT&T Sales Representative
Millennium Wireless Technology
07.2024 - 09.2024
AT&T Sales Representative
GSM America
03.2022 - 06.2024
Associate of Arts - Political Science
Henry Ford College