Zelina Lawry
Monterey,CA
Summary
Results-oriented Supervisor, talented at creating positive team-oriented work environment by motivating and inspiring associates. Dedicated to implementing and developing sales strategies to expand sales opportunities. Exceptional communication, organizational and leadership skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Kohls Department Store
07.2018 - Current
- Boosted sales by implementing effective training programs for new and existing employees.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Streamlined sales processes through the introduction of efficient systems and tools, optimizing resource allocation.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
Education
Monterey Peninsula College
Monterey, CASkills
- Sales team assistance
- Goals and performance
- Order Management
- Database Management
- Store appearance and merchandising
- Task Delegation
- Inventory Control
- Staff Training
Certification
Google Project Management - In Progress
Timeline
Sales Supervisor
Kohls Department Store
07.2018 - Current
Monterey Peninsula College
Similar Profiles
Jake AngeJake Ange
Customer Service Representative at Kohls Department StoreCustomer Service Representative at Kohls Department Store
Raiah NewsomeRaiah Newsome
Retail Sales Associate Cashier at Kohls Department StoreRetail Sales Associate Cashier at Kohls Department Store
Angela WilliamsAngela Williams
Visual Supervisor at Kohls Department StoreVisual Supervisor at Kohls Department Store
Joseph OrtizJoseph Ortiz
Merchandise Associate at Kohls Department StoreMerchandise Associate at Kohls Department Store
Steven VargoSteven Vargo
Communications Manager at Monterey Bay FCCommunications Manager at Monterey Bay FC