Open To Work
ZELINA ZIGLER
Sevita
Sacramento,CA
Work Preference
Desired Job Title
Program SupervisorDirect Support Professional
5
years of professional experience
Work History
Direct Support Professional
1 Year 2 Months- Assisted individuals with daily living activities, fostering independence and dignity.
- Developed and implemented personalized care plans based on individual needs and preferences.
- Monitored client progress, ensuring adherence to care protocols and reporting changes promptly.
- Facilitated recreational activities to enhance social skills and promote community involvement.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients' well-being.
- Maintained accurate documentation of client interactions, progress notes, and incident reports.
- Advocated for clients' rights and needs within the healthcare system, enhancing their quality of life.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
Program Supervisor
5 Years 2 Months- Supervised daily operations, ensuring compliance with organizational policies and procedures.
- Developed training programs for team members, enhancing service delivery and staff performance.
- Coordinated program activities, optimizing resource allocation and workflow efficiency.
- Implemented quality assurance measures, improving client satisfaction and care outcomes.
- Conducted regular performance evaluations, providing constructive feedback to improve employee development.
- Facilitated communication between departments, fostering collaboration and unified goals across teams.
- Analyzed program data to identify trends, informing strategic decision-making for service improvements.
- Led initiatives to enhance operational processes, driving increased productivity within the organization.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Mentored junior staff members, providing guidance on best practices while nurturing their professional growth trajectories over time.
- Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
- Assisted with community resources for healthcare and mental health.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Provided ongoing direction and leadership for program operations.
- Upheld strict compliance with internal policies and external regulations governing the program''s activities, ensuring all operations ran smoothly without legal issues or complications.
- Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
- Increased program efficiency by streamlining processes and implementing time-saving strategies.
- Coached team members on productivity strategies to accomplish challenging goals.
Education
Associate of Science - Human Service
Timeline
Direct Support Professional
Wellcare Homes
06.2025 - 2026Read More
Program Supervisor
Sevita
02.2020 - 04.2025Read More
American River College
Associate of Science from Human Service
Read More