Zeman Molly
Newark
Summary
Dedicated Lead Food Service Worker with expertise in food safety compliance, meal preparation, and sanitation procedures. Proven ability to enhance customer satisfaction and train staff effectively.
Overview
9
9
years of professional experience
Work History
Lead Food Service Worker
Compass Group
Newark, OH
01.2020 - Current
- Supervised daily food service operations, ensuring adherence to safety and quality standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Food Service Worker
Healthy Kat
Hanover, OH
06.2017 - 10.2018
- Supervised daily food preparation and service operations to ensure quality standards and compliance with health regulations.
- Trained new staff on food safety protocols, equipment usage, and customer service best practices.
- Evaluated customer feedback regularly to identify areas for improvement in food quality and service delivery.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
High School Diploma -
Licking Valley
Newark, OH05.1981
Skills
- Meal preparation
- Sanitation procedures
- Food presentation
- Food safety compliance
- Food storage
- Portion control
- Allergy awareness
- Positive attitude
- Strong work ethic
Timeline
Lead Food Service Worker
Compass Group
01.2020 - Current
Food Service Worker
Healthy Kat
06.2017 - 10.2018
High School Diploma -
Licking Valley