Zemou Huang
Flagstaff,AZ
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Barista
Lucky Coffee
Dallas, Texas
05.2024 - 08.2025
- Sliced fruits, vegetables and meats for use in food service.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Restocked product displays based on demand and projected sales.
Bartender Shift Manager
Playhouse Nightclub
Dallas, TX
01.2024 - 04.2025
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Implemented new policies and procedures related to customer service and operational processes.
Education
BBA -
Northern Arizona University
Flagstaff, AZ05-2028
Skills
- Task prioritization
- Critical thinking
- Conflict resolution
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Relationship building
- Problem resolution
- Google drive
- Analytical thinking
- PPE compliance
Languages
English
Limited
Timeline
Barista
Lucky Coffee
05.2024 - 08.2025
Bartender Shift Manager
Playhouse Nightclub
01.2024 - 04.2025
BBA -
Northern Arizona University
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