Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zena Kakesh

Plano,TX

Summary

Dedicated and results-driven Sales Associate with a proven track in luxury retail, committed to delivering exceptional customer service and fostering a positive shopping environment. With a keen ability to identify and meet customer needs, I aim to enhance store experiences by driving sales, building long-term customer relationships, and upholding the highest store standards.

Overview

2
2
years of professional experience

Work History

SALES ASSOCIATE

MICHAEL KORS
03.2022 - 09.2023
  • Delivered exceptional customer service by providing personalized shopping experiences and building long-term customer relationships
  • Promoted and sold luxury products by identifying customer needs and offering tailored product recommendations
  • Maintained a deep knowledge of the brand's collection and effectively communicated product features and benefits to customers
  • Ensured the store met high standards of cleanliness, organization, and visual merchandising according to company guidelines
  • Consistently met and exceeded sales goals, contributing to the store's overall success

SEASONAL SALES ASSOCIATE

KENDRA SCOTT
10.2021 - 01.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Solved customer challenges by offering relevant products and services.

SEASONAL STYLIST

VICTORIA SECRET
04.2021 - 08.2021
  • Welcomed customers and identified their needs, providing personalized styling advice to help them find clothing items that best fit their body types and personal styles
  • Created complete looks by recommending complementary shoes and accessories, enhancing customer satisfaction through personalized styling tips and fashion expertise

Education

Information Sciences

University of North Texas
01.2025

Skills

  • Customer service
  • Sales expertise
  • Visual Merchandising
  • Communication
  • Team Collaboration
  • Problem-solving skills
  • Store Opening and Closing

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Spanish
Limited Working

Timeline

SALES ASSOCIATE

MICHAEL KORS
03.2022 - 09.2023

SEASONAL SALES ASSOCIATE

KENDRA SCOTT
10.2021 - 01.2022

SEASONAL STYLIST

VICTORIA SECRET
04.2021 - 08.2021

Information Sciences

University of North Texas

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Zena Kakesh