Summary
Overview
Work History
Education
Skills
Timeline
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Zena-Sky Lopez

Margate,FL

Summary

Well-rounded Bartender/Server committed to providing guests with genuine hospitality and delivering exceptional service. Proven ability to improve bar operations and contribute to business growth. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Bartender

St.Stans Club
Chicopee , Massachusetts
02.2021 - 01.2024

Bartender/Server

Cavalier Restaurant
Chicopee , Massachusetts
01.2008 - 08.2020
  • Greeted customers and provided excellent customer service.
  • Created a fun and friendly atmosphere for my guest.
  • Processed payments accurately and efficiently with POS system.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Etc.

Education

GED -

Holyoke Community College
Holyoke, MA

Skills

  • Outgoing personality
  • Highly reliable
  • Courteous
  • Outstanding customer service
  • Safe food handling procedures
  • Hard Worker
  • Team player attitude
  • Anticipating guest needs
  • Responsible alcohol service
  • Strong multitasking
  • Engaging personality

Timeline

Bartender

St.Stans Club
02.2021 - 01.2024

Bartender/Server

Cavalier Restaurant
01.2008 - 08.2020

GED -

Holyoke Community College
Zena-Sky Lopez