Open To Work
Ze’Naiah L. Adderley
Boyd Gaming
Norfolk,VA
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
On-Site
Location:
Norfolk, VA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balancePersonal development programsPaid time offHealthcare benefits
5
Years of experience
Compliance-Focused Banking and Casino Operations Professional experienced in managing high-volume cash transactions and vault operations while ensuring adherence to federal banking regulations and gaming commission standards. Achieved operational efficiency through effective team coordination and customer service, demonstrating strong problem-solving and communication skills. Focused on leveraging comprehensive expertise in a new, challenging role to drive positive outcomes.
Work History
5 Months
05.2026 - Current
5 Months
Shift Manager
Boyd Gaming | Norfolk, VA
05.2026 - Current
- Supervised shift operations to maintain compliance with gaming regulations and company policies.
- Coordinated frontline teams to deliver consistent guest service across casino floor and amenities.
- Monitored cage, slot, and table game activity to resolve issues and support smooth operations.
- Directed shift handoffs, communicating priorities, open items, and service concerns to incoming leadership.
- Trained and coached associates on procedures, service standards, and operational expectations.
- Balanced staffing assignments to support coverage, workflow efficiency, and service responsiveness.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
7 Months
10.2025 - 05.2026
7 Months
Main Banker
Norfolk Casino | Norfolk, VA
10.2025 - 05.2026
- Oversaw main bank and vault operations, ensuring precise distribution and collection of funds across all casino departments for operational integrity.
- Process large-scale cash transactions while maintaining strict accountability and audit readiness.
- Processed large-scale cash transactions, maintaining strict accountability and audit readiness to uphold financial standards.
- Performed daily reconciliations and variance investigations, providing detailed reporting to ensure adherence to regulatory compliance.
- Maintain confidential financial records and support inspections by gaming and regulatory authorities.
- Balanced vault and main bank inventories, resolving discrepancies through detailed reconciliation.
- Monitored cage operations, ensuring secure handling of cash and valuables throughout shift.
- Trained new banking staff on procedures, documentation, and regulatory requirements.
- Improved cash flow efficiency by streamlining banking workflows and reducing processing delays.
- Developed strong working relationships with colleagues in various departments, facilitating efficient interdepartmental collaboration.
7 Months
03.2025 - 10.2025
7 Months
Teller
Navy Federal Credit Union | Branch Location
03.2025 - 10.2025
- Conducted high-volume in-branch cash transactions with precision while adhering to federal banking regulations.
- Facilitated member account maintenance, deposits, withdrawals, and balance inquiries to enhance customer satisfaction.
- Processed loan and credit card payments while educating members on financial products to promote informed decision-making.
- Ensured compliance with security protocols, fraud prevention measures, and internal banking policies.
- Provided professional, member-focused service in a regulated financial environment to ensure compliance and foster trust.
2 Years 3 Months
01.2023 - 04.2025
2 Years 3 Months
Senior Cashier
Rivers Casino Portsmouth | Portsmouth, VA
01.2023 - 04.2025
- Executed credit line issuances, buybacks, and large cash transactions, ensuring 100% accuracy.
- Oversaw jackpot payouts and ticket redemption systems, adhering to gaming regulations to ensure compliance.
- Provided high-level guest service while resolving transactional discrepancies.
- Delivered exceptional guest service while resolving transactional discrepancies to enhance customer satisfaction.
Education
Bachelor of Science - Business Administration
Norfolk State University | Norfolk, VA | 12-2025
High School Diploma
Norview High School | Lisle, IL | 01-2019
Master of Science - Information Technology
Keller Graduate School of Management | Lisle, IL | 05-2027
Skills
Banking & Casino Compliance
Cash Handling & Vault Management
AML & Risk Awareness
Auditing & Reconciliation
Internal Controls & SOP Adherence
Regulatory Documentation
Loans & Credit Card Processing
Member & Guest Account Services
Timeline
Shift Manager
Boyd Gaming
05.2026 - CurrentRead more
Main Banker
Norfolk Casino
10.2025 - 05.2026Read more
Teller
Navy Federal Credit Union
03.2025 - 10.2025Read more
Senior Cashier
Rivers Casino Portsmouth
01.2023 - 04.2025Read more
Norfolk State University - Bachelor of Science, Business Administration
Read more
Norview High School - High School Diploma,
Read more
Keller Graduate School of Management - Master of Science, Information Technology
Read more