Zenaida Alonso
Meitec
Pasadena,Texas
3
Languages
3
Certifications
24
years of professional experience
Human Resources Assistant coordinating onboarding, orientation, employment documentation, and 50+ I-9 and background-screening tasks per month for new hires. Maintains confidential HR records, supports managers and employees with HR questions, and helps keep documentation accurate and timely. Brings a service-minded approach to employee support and compliance follow-through.
Work History
Human Resources Assistant
1 Year 5 Months- Coordinate 30-40 onboarding packets weekly, guiding new hires through forms, orientation details, and start-date preparation.
- Maintain confidential HR records, keeping employment documentation accurate, organized, and ready for audits or manager review.
- Respond to employee and manager questions, providing clear guidance on HR processes, status updates, and next steps.
- Support compliance tasks by verifying I-9 documentation, organizing paperwork, and helping keep onboarding files complete.
District Manager
17 Years 3 Months- Screened 5-10 candidates weekly to support hiring across locations and maintain consistent staffing coverage.
- Directed operations across 8 locations, balancing staffing, profitability, compliance, customer satisfaction, and sales performance.
- Recruited, hired, trained, coached, and evaluated managers and employees to strengthen leadership pipelines and team performance.
- Managed consumer lending portfolios, budgets, operational reporting, loan processing, approvals, and regulatory compliance.
- Built client, vendor, and executive relationships while negotiating contracts and resolving complex customer concerns.
Licensed Insurance Agent
2 Years 9 Months- Managed 15-20 client follow-ups weekly to answer coverage questions and maintain responsive service.
- Exceeded sales goals through consultative selling, cross-selling, and consistent application of client needs analysis.
- Built lasting client relationships by explaining coverage options clearly and delivering dependable follow-through.
- Supported retention by resolving concerns promptly and maintaining strong service during policy changes.
Secretary
1 Year 1 Month- Managed appointment scheduling and customer service inquiries to support smooth daily office operations.
- Handled data entry, dispatching, and follow-up coordination to keep service requests moving efficiently.
- Supported parts ordering, inventory records, and other administrative tasks across day-to-day operations.
Education
High School Diploma
Graduated Top 10% of class; demonstrated strong academic performance and leadership in extracurricular activities.
Skills
Recruiting
Candidate screening
Interview coordination
Applicant tracking systems
Job requisition support
Interview scheduling
Onboarding
HR administration
Employee relations
Benefits administration
HRIS administration
Onboarding coordination
Compliance
I-9 verification
Background screening
Confidential records management
Policy documentation
Office administration
Collections management
Payment processing
Payment arrangement negotiation
Delinquent account resolution
Client relationship management
Escalation management
Conflict resolution
Cross-selling
Employee coaching
I-9 verification
Background screening
Training delivery
Conflict resolution
Certification
Computer Applications Certification
Languages
Bilingual: English & Spanish
Native or Bilingual
Spanish
Full Professional
English
Native or Bilingual
Timeline
Human Resources Assistant
Meitec
05.2025 - CurrentRead More
District Manager
Select Management Resources
09.2007 - 12.2024Read More
Licensed Insurance Agent
Allstate Insurance
12.2004 - 09.2007Read More
Secretary
Gulf Coast Service Center
09.2002 - 10.2003Read More
Pasadena High School
High School Diploma
Read More