Zenaida Cruzado
Oakland,CA
Summary
Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Unit Secretary AAU Unit (cross Train)
Stanford Healthcare
03.2018 - Current
- Maintained patient confidentiality in line with HIPAA regulations.
- Managed incoming calls and directed to appropriate department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
CNA Certified Nursing Assistant
Windsor Skilled Nursing & Rehabilitation Center
03.2008 - 02.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
Bachelor of Science - Nursing
Marinez Memorial Colleges
Manila, Philippines03.1998
Skills
- Incoming Call Reception
- Patient Chart Maintenance
- Lab Test Documentation
- Nursing Station Operations
- Clinical Support
- Medical Records Management
Certification
- IV therapy and blood withdrawal Training - Oct 1,2023 Astute Nurses
- Wound Care Training - Sept 24,2023 Astute Nurses
- CET - EKG Technician -Oct 2019 California State University Eastbay
- Hemodialysis Training program - June 2015 Cornerstone International Colleges
Timeline
Unit Secretary AAU Unit (cross Train)
Stanford Healthcare
03.2018 - Current
CNA Certified Nursing Assistant
Windsor Skilled Nursing & Rehabilitation Center
03.2008 - 02.2017
Bachelor of Science - Nursing
Marinez Memorial Colleges
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