Summary
Overview
Work History
Education
Skills
Timeline
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Zenia Diaz Socarras

Tampa,FL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Ross Stores Inc
Tampa, FL
04.2024 - Current
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Provided product information and answered customer questions.
  • Processed returned merchandise according to company policies.
  • Stocked shelves with merchandise according to company standards.
  • Offered suggestions for additional items that may be of interest to customers.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Sales Associate

Cimex SA
Las Tunas, Cuba
07.2015 - 12.2023
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Industrial Engineering

Universidad De Las Tunas
Las Tunas, Cuba
12.2022

Skills

  • Goal-Driven
  • Point of sale operation
  • Microsoft applications proficiency
  • Strong Communication and Interpersonal Skills
  • Exceptional customer service

Timeline

Retail Sales Associate

Ross Stores Inc
04.2024 - Current

Sales Associate

Cimex SA
07.2015 - 12.2023

Bachelor of Science - Industrial Engineering

Universidad De Las Tunas

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Zenia Diaz Socarras