Zenia Mosley
Tomball,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional multitasking abilities, honed at Texas Children Hospital. Proven track record in enhancing customer satisfaction and maintaining high hygiene standards. Skilled in training staff and implementing efficient operations, fostering a positive team environment while ensuring compliance with safety regulations.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Texas Children Hospital
Houston, TX
05.2020 - 02.2025
- Assisted in food preparation and serving, ensuring high standards of hygiene and safety.
- Operated kitchen equipment and tools, following safety protocols for effective operation.
- Maintained cleanliness of work areas, adhering to sanitation guidelines to promote a safe environment.
- Supported team members during peak hours, contributing to efficient service delivery and customer satisfaction.
- Learned menu items and ingredients, providing accurate information to customers when needed.
- Collaborated with staff to restock supplies and manage inventory levels effectively.
- Followed instructions from supervisors to execute daily tasks efficiently and accurately.
- Adapted quickly to changing environments, demonstrating flexibility in handling various food service roles.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Environmental Services Supervisor
305 W End Assisted Living
New York, NY
12.2014 - 06.2019
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained staff on proper sanitation practices and equipment use for optimal performance.
- Managed inventory control processes, ensuring timely replenishment of supplies and materials.
- Conducted regular inspections to identify areas for improvement in cleanliness and service quality.
- Developed training programs to enhance employee skills and promote a culture of safety.
- Implemented efficient waste management strategies, reducing environmental impact in facility operations.
- Collaborated with management to establish operational goals and monitor progress toward objectives.
- Implemented sustainable practices that reduced the environmental impact of facility operations, such as recycling initiatives and energy-saving measures.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Organized team meetings to discuss goals, progress updates, challenges faced during projects or tasks assigned.
- Collaborated with other department supervisors to ensure seamless coordination of services across the organization.
- Achieved high customer satisfaction ratings by consistently meeting or exceeding expectations for cleanliness and appearance of facilities.
Education
High School Diploma -
Spring High School
Houston, TXSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
Timeline
Food Service Worker
Texas Children Hospital
05.2020 - 02.2025
Environmental Services Supervisor
305 W End Assisted Living
12.2014 - 06.2019
High School Diploma -
Spring High School