Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alexis Coody

Palm Bay,FL

Summary

Dependable team member with a track record of punctuality and a focus on delivering exceptional customer service. Strong ability to maintain a positive demeanor in high-pressure situations. Aiming to contribute to a team that values customer engagement and satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Rapid City Medical Center
Rapid City, SD
11.2023 - 01.2025
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Collected co-pays and other payments from patients at time of service.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.

Certified Nursing Assistant

Kadoka Nursing Home
Kadoka, SD
07.2020 - 08.2023
  • Reported changes in patient condition to registered nurse or physician.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.

Education

High School Diploma -

Kadoka Area High School
Kadoka, SD
05-2022

Skills

  • Patient registration and insurance verification
  • Payment processing and HIPAA compliance
  • Electronic health records management
  • Customer service excellence

Certification

  • CPR
  • CNA
  • BLS
  • EMT

Languages

English
Professional

Timeline

Patient Access Representative

Rapid City Medical Center
11.2023 - 01.2025

Certified Nursing Assistant

Kadoka Nursing Home
07.2020 - 08.2023

High School Diploma -

Kadoka Area High School
Alexis Coody