ZENON FIGUEROA
Valley Stream,NY
Summary
Results-driven administrative leader with a strong background in operations management and employee training. Streamlined processes to enhance efficiency and support effective decision-making in high-stakes environments. Skilled in Excel and fostering communication across teams.
Overview
25
25
years of professional experience
Work History
Director of Administrative Services
United States Court of Appeals | Second Circuit
New York, NY
09.2014 - Current
- Managed courthouse operations, implementing improvements to enhance efficiency
- Streamlined operations to ensure smooth execution of administrative functions
- Manage and supervise administrative staff, guiding operating methods
- Coordinated logistics for courthouse events, ensuring smooth execution and adherence to schedules.
- Created and supervised employee schedules, monitoring leave requests to maintain operational continuity
- Supported managers in hiring and selection process, recommended hiring decisions
- Train entry level staff on systems and operations to prepare them for job requirements
- Manage the day-to-day business activities and finances
- Trusted with highly confidential information regarding employees
Telecommunications Technician
United States Court of Appeals | Second Circuit
New York, NY
06.2011 - 09.2014
- Configured and programmed equipment for optimal performance
- Maintained accurate inventory and documentation of communications systems and related technology for efficient management
- Procured new equipment and upgrades for improved functionality.
- Streamlined office operations and maintained equipment for court personnel to ensure uninterrupted service
- Maintain court personnel rapport by listening to and resolving concerns; answering questions
- Directed processing of monthly vendor invoices for payment while fostering strong vendor relationships
Administrative Assistant
United States Court of Appeals | Second Circuit
New York, NY
03.2010 - 06.2011
- Executed payment processing for judge's chambers, ensuring timely and accurate transactions for cell phones and building phones
- Perform clerical duties for chambers in the absence of Judicial Assistant including: filing, answering phones, preparing paperwork for cases in upcoming sittings, routing orders and instructions to clerk's office for preparation.
- Coordinated projects using spreadsheets, calendars, and project management software to streamline tracking and communication
- Compiled reports on project progress and outcomes, maintaining detailed logs for stakeholder review
- Managed inventory levels to ensure stock availability
- Assisting with procurement activities
- Communicating emergency conditions to management and/or subcontractors
Mailroom Clerk
United States Court of Appeals | Second Circuit
New York, NY
03.2008 - 03.2010
- Sorted, recorded, and distributed incoming and outgoing mail to ensure timely delivery and organization.
- Prepared shipping labels for outgoing packages
- Prepared orders for supplies and delivery to chambers and Clerk's office personnel
- Regularly recorded and updated inventory log for accurate tracking of supplies to maintain stock levels.
- Assembled furniture in chambers and courthouse to support functionality and comfort in workspaces.
PRSA Staff Member - PRSSA
Public Relations Society of America (PRSA)
New York, NY
10.2001 - 05.2006
- Assisted in communications with 8,000+ student members (248 chapters) nationwide
- Developed and maintained spreadsheets for 8,000+ student members to streamline data management
- Compiled and sent out mailings to student members and student chapters nationwide
- Supported administration of Accreditation in Public Relations (APR) tests and managed accounts receivable processes
- Monitored status of APR applications for timely updates
- Organized and filed paperwork for APR applicants and members to maintain records
- Coordinated professional development sessions during conferences to enhance learning opportunities for attendees
- Moderated resume enhancement sessions, socials and agency tours
- Hosted events for 1,800 public relations students from around the nation
Education
Associate of Science - Business Management
Indiana Institute of Technology
Fort Wayne, IN01-2001
Skills
- Excel; Email Collaboration Tool; Microsoft Word; Document Formatting; PowerPoint; Publisher; Outlook; Data Management System; Visual Communication; Financial Management System
- PowerPoint
- Outlook
- Publisher
- Visual Communication
- Financial Management System
- Team leadership
- Employee training
- Effective communication
- Decision-making
- Problem-solving
- Organizational leadership
- Workflow management
- Project Oversight
Timeline
Director of Administrative Services
United States Court of Appeals | Second Circuit
09.2014 - Current
Telecommunications Technician
United States Court of Appeals | Second Circuit
06.2011 - 09.2014
Administrative Assistant
United States Court of Appeals | Second Circuit
03.2010 - 06.2011
Mailroom Clerk
United States Court of Appeals | Second Circuit
03.2008 - 03.2010
PRSA Staff Member - PRSSA
Public Relations Society of America (PRSA)
10.2001 - 05.2006
Associate of Science - Business Management
Indiana Institute of Technology