Zenzele Osundu
Mayo Clinic – Hepatology & Liver Transplant Department
Jacksonville,USA
1
Language
6
years of professional experience
Experienced with patient care, administrative tasks, and clinical support. Utilizes knowledge of medical terminology and patient record management to ensure efficient operations. Track record of effective communication and collaboration within multidisciplinary healthcare teams.
Work History
Clinical Assistant/Coordinator
1 Year 6 Months- Acted as a key point of contact for patients, facilitating seamless checkout procedures, appointment scheduling, and proactive communication of any delays.
- Coordinated complex scheduling workflows, ensuring timely follow-ups and managing patient materials to support overall clinic operations.
- Operated EPIC system to enter, verify, and maintain critical patient information, ensuring data integrity for accurate patient records.
- Expertly utilized Microsoft Office Suite (Excel, Teams, Word, OneDrive, Outlook) to streamline operations and enhance team efficiency.
- Coordinated communication between multidisciplinary teams to enhance patient care workflows.
Research Program Assistant
2 Months- Completed CITI Trainings: Good Clinical Practice and ICH, Human Subject Research-Biomedical Research, Information Privacy Security (IPS)
- Observed clinical patient visits and shadowed live donor liver transplant procedures, assisting with assembly of kits for study visit blood/specimen collection and patient records management
- Operated hospital-specific systems, including REDCap and EPIC, to support data collection and patient management
- Entered and verified accuracy of patient tracker information, ensuring thorough filing for efficient access and record-keeping
- Developed proficiency in Microsoft Office applications: Excel, Teams, Word, OneDrive, Outlook
Research and Clinical Intern
2 Months- Conducted a scoping review on the impact of weatherization on asthma patients with Dr. Toby Lewis to inform evidence-based interventions and policy recommendations aimed at improving respiratory health outcomes.
- Developed research poster to effectively communicate key findings and enhance understanding of asthma interventions.
- Shadowed pediatric pulmonologist Dr. Toby Lewis during clinical rounds, gaining insight into diagnosis and treatment of respiratory and cardiovascular conditions and observing integration of advanced medical technologies in patient care.
Researcher & Trainer
1 Year 5 Months- Conducted experiments to analyze growth patterns of cyanobacteria and characterize pigments produced.
- Perform experiments to investigate the growth of cyanobacteria and the pigments the bacteria produce.
- Utilized advanced laboratory techniques for research accuracy.
- Maintain laboratory equipment and operations while upholding principles of safety, efficiency, and collaboration.
- Managed laboratory equipment and operations, ensuring adherence to safety standards and promoting collaborative practices.
Waitress/Server
4 Months- Chick-Fil-A Associate (January 2021 – May 2021)
- Seafood Express Employee (February 2020 – September 2020)
Sales Associate
1 Year 5 Months- H&M Associate (June 2022 – July 2022)
- T.J. Maxx Associate (December 2021 – February 2022)
Childcare
6 Years 4 Months- Babysitter (April 2020 – present)
Education
Bachelor of Science - Biological Science, Chemistry Minor
Premedical Track
Associate Degree - Associate of Arts
Certification | Basic Life Skills, Certified Nurse Assistant
Skills
Electronic health records
Patient care coordination
Appointment scheduling
Patient scheduling
Team collaboration
Patient documentation
Medical terminology
Medication administration support
Sterilization techniques
Document filing
Appointment management
Verbal and written communication
Healthcare adaptability
Languages
English
Native or Bilingual
Timeline
Clinical Assistant/Coordinator
Mayo Clinic – Hepatology & Liver Transplant Department
02.2025 - CurrentRead More
Research Program Assistant
Johns Hopkins Medicine – Transplant Research Center
06.2024 - 08.2024Read More
Research and Clinical Intern
The University of Michigan LEAD Program
05.2023 - 07.2023Read More
Researcher & Trainer
Morgan State University
10.2022 - 03.2024Read More
Waitress/Server
01.2021 - 05.2021Read More
Sales Associate
09.2020 - 02.2022Read More
Childcare
04.2020 - CurrentRead More
Florida State College at Jacksonville
Associate Degree from Associate of Arts
Read More
Morgan State University
Bachelor of Science from Biological Science, Chemistry Minor
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