Lissette Rosero
Manville
Summary
Result driven candidate seeks a position within the organization.
Overview
7
7
years of professional experience
Work History
Senior Resource Advisor/ PE Coordinator
Saint Peter’s University Hospital
10.2021 - Current
- Review Charity Care Applications for accuracy and approve once the requirements are met.
- Update patient accounts to reflect Charity Care coverage.
- Train new hires
- Request PE training and Access for all new hires.
- Communicate directly with PE Unit for the different questions/needs of the Department
- Handle patient complains
- Update patient accounts to reflect Charity Care coverage
Resource Services Advisor
Saint Peter’s University Hospital
08.2019 - 10.2021
- Interview patients both inpatient and outpatient to determine financial eligibility for financial assistance
- Counsel patient and families with empathy, concern, and secure adequate resources available
- Maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients.
- Submit daily claims to Charity Care through Gaffey Billing System
Registration Representative
Saint Peters Women’s Clinic
09.2018 - 08.2019
- Schedule patient appointments, handled all phone calls, and assisted patients with any inquiries
- Check in patients, collected all personal, medical and insurance information necessary
- Provide high-quality customer support to patients, ensuring their satisfaction and a smooth registration process
Education
A.A. Degree - Liberal Arts
Central Texas Community College
05.2016
Skills
- Medical Billing
- Medical Records Management
- Audit & Submit Claims
- HIPAA/Patient confidentiality
- Medical Terminology
- CPT & HCPCS CODING
- Medicaid/PE programs knowledge
- Electronic health records
- Financial Assistance programs
Languages
Spanish
Native or Bilingual
Timeline
Senior Resource Advisor/ PE Coordinator
Saint Peter’s University Hospital
10.2021 - Current
Resource Services Advisor
Saint Peter’s University Hospital
08.2019 - 10.2021
Registration Representative
Saint Peters Women’s Clinic
09.2018 - 08.2019
A.A. Degree - Liberal Arts
Central Texas Community College