Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Zeta Galbreath

Duluth,GA

Summary

Pursuing a dynamic career in hotel and restaurant management, specializing in food and beverage management, I am drawn to the exhilarating challenges and vibrant atmosphere of this industry. My passion lies in enhancing the dining experience for members and clients, fostering genuine connections with both patrons and colleagues. I am a staunch advocate for teamwork, consistently motivating individuals both in and outside the kitchen. Proficient in multitasking, I am dedicated to continual personal and professional growth, embodying a commitment to excellence in all endeavors.

Overview

1
1
year of professional experience

Work History

Service Captain

TPC Sugarloaf
Duluth , GA
2023.07 - 2023.10

Provided personalized, non-transactional service to members within the food and beverage department, fostering a positive and secure environment for both members and employees. Demonstrated a commitment to assisting members and team members in any possible way, prioritizing their needs. Emphasized maintaining a clean and efficient workspace, ensuring a sanitary and organized system at all times.

Banquet Server

TPC Sugarloaf
Duluth , GA
2022.09 - 2023.04

I played a crucial role in elevating the success of events by consistently exceeding expectations and paying meticulous attention to small details, ensuring a flawless and memorable experience for guests. My responsibilities extended beyond event execution, as I actively participated in both setup and breakdown processes, dedicating additional time for post-event resets to contribute to the smooth preparation for upcoming banquets. Committed to guest satisfaction, I consistently went above and beyond by proactively addressing their needs, from promptly replacing silverware to managing table settings and delivering beverages to tables.

Education

Associate of Science - Hotel And Restaraunt Management

Gwinnett Technical College
Lawrenceville, GA
12.2024

Skills

  • Liquor, Wine, and Food Service
  • Guest Relations Management
  • Point of Sale (POS) System Operations
  • Buffet Setup and Takedown
  • Upselling Techniques
  • Service Prioritization
  • High-Volume Dining
  • Banquet Coordination
  • Food Safety Understanding
  • Sales Techniques
  • Table Setting Arrangements
  • Safe Food Handling
  • Conflict Resolution
  • Order Taking
  • Effective Customer Upselling
  • Guest Relations
  • Table Bussing
  • Menu Knowledge
  • Relationship Building

Accomplishments

  • just before I became service captain at tpc sugarloaf, I was honored to win employee of the month. It wasn't about the money, but about the fact that I believed in members and employees above myself.

Affiliations

Beyond my professional achievements, my resume includes diverse honors and skills. I am a seasoned musician, having performed for years in front of various audiences. This not only hones my artistic abilities but also allows me to connect with people on a deeper level. My time as a Girl Scout underscores my commitment to community service and leadership, fostering responsibility and dedication. In high school, I excelled as a competitive diver, demonstrating discipline and determination. Throughout my life, I have consistently volunteered, reflecting my belief in giving back to the community and my dedication to making a positive impact. These experiences contribute to my well-rounded skill set, showcasing adaptability, leadership, and a genuine passion for connecting with people both personally and artistically.

References

References available upon request.

Timeline

Service Captain

TPC Sugarloaf
2023.07 - 2023.10

Banquet Server

TPC Sugarloaf
2022.09 - 2023.04

Associate of Science - Hotel And Restaraunt Management

Gwinnett Technical College
Zeta Galbreath