Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Zeth Finch

Des Moines

Summary

A hard working upcoming graduate with a varied background eager to start a career in information technology. Has an associate of applied science in ITNA, excellent problem solving skills, and a love for working on and troubleshooting computers and network hardware. Enjoys working in a supportive team environment and collaborates well with others, but can also focus on solo assignments.

Overview

15
15
years of professional experience

Work History

Datacenter Technicain

Microsoft
07.2022 - Current
  • Assisted with performing infrastructure readiness tests.
  • Dressed and labeled cables for easy identification and traceability.
  • Diagnosed and executed resolution for network and server issues.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.

Datacenter Technician

Microsoft (TEKsystems)
07.2021 - Current
  • Diagnosed and executed resolution for all network and server issues.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Infantryman (11B)

National Guard
11.2016 - 07.2021
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.

Carpenter

Trezac Construction
11.2016 - 11.2019
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Completed independent or team installations of building structures, including trim, flooring and cabinetry.
  • Performed rough-ins, repairing or replacing fixtures and water heaters and located or removed leaking or broken pipes.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.

Infantryman (11B)

Army
11.2012 - 11.2016
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Directed logistical training procedures in accordance with military regulations.
  • Produced reports on equipment status, incidences, and personnel readiness for superiors on a daily basis.

Assistant Kitchen Manager

HyVee
11.2009 - 11.2012
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

Education

Associate of Applied Science - Information Technology

Des Moines Area Community College
Ankeny, IA
08.2021

High School Diploma -

Centerville High School
Centerville, IA
05.2008

Skills

  • Hardware and Software Installation
  • Interactive Communication Skills
  • Assessing Risks
  • Customer Service
  • Team Building
  • Problem Solving Skills
  • Hardware and Software Configuration
  • Knowledge of Cybersecurity best practices
  • Knowledge of Network Repairs and Maintenance

Timeline

Datacenter Technicain

Microsoft
07.2022 - Current

Datacenter Technician

Microsoft (TEKsystems)
07.2021 - Current

Infantryman (11B)

National Guard
11.2016 - 07.2021

Carpenter

Trezac Construction
11.2016 - 11.2019

Infantryman (11B)

Army
11.2012 - 11.2016

Assistant Kitchen Manager

HyVee
11.2009 - 11.2012

Associate of Applied Science - Information Technology

Des Moines Area Community College

High School Diploma -

Centerville High School

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