Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zettye Brown

Eldon

Summary

I am an outgoing, friendly, hard working individual who wants to genuinely improve any place i work in. I have a wide range of skills and experience in multiple types of jobs. I am very skilled in customer interactions and supporting my fellow team members. I am always willing to learn how to do more and expand my horizons with experience.

Overview

17
17
years of professional experience

Work History

Multi-Role Associate

Gerbes
09.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Cross Trained in every department to become a versatile member of the team and help fulfill any role in the store.

Machine Operator

Andy's Frozen Custard
09.2021 - 02.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Maintained a high level of quality in custard production through personal effort.

Merchandiser

Sheppers Distributing
04.2020 - 10.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Delivery Driver

Picklemans
05.2018 - 02.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Overnight Clerk

Breaktime
03.2016 - 02.2018
  • Contributed to store sales goals by effectively upselling products and informing customers of current promotions.
  • Performed duties with minimal supervision, demonstrating strong self-motivation and a proactive approach to problem solving.
  • Provided essential support during peak hours by managing high volumes of customer traffic without sacrificing quality service.
  • Assisted in training new employees on store procedures and policies, fostering a culture of teamwork and growth within the organization.
  • Utilized strong organizational skills to keep shelves stocked, appealingly display merchandise for easier customer access.
  • Streamlined store operations during overnight shifts, allowing daytime staff to focus on serving customers more efficiently.

Part Time Employee

Tellers Gallery and Bar
03.2008 - 03.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Certified Structural And Pipe Welding - Welding/Pipefitting

Missouri Welding Institute
Nevada, MO
06-2022

High School Diploma -

Rock Bridge Highschool
Columbia, MO
05-2014

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Customer engagement
  • Complex Problem-solving
  • Courteous and professional
  • Flexible schedule
  • Product knowledge

Timeline

Multi-Role Associate

Gerbes
09.2022 - Current

Machine Operator

Andy's Frozen Custard
09.2021 - 02.2022

Merchandiser

Sheppers Distributing
04.2020 - 10.2021

Delivery Driver

Picklemans
05.2018 - 02.2020

Overnight Clerk

Breaktime
03.2016 - 02.2018

Part Time Employee

Tellers Gallery and Bar
03.2008 - 03.2015

Certified Structural And Pipe Welding - Welding/Pipefitting

Missouri Welding Institute

High School Diploma -

Rock Bridge Highschool

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Zettye Brown