Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Zeynep Erturk

Rochester

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Offering excellent interpersonal abilities and keen willingness to learn and grow in customer service environment. Delivers understanding of booking systems and customer service techniques critical to this field. Ready to use and develop problem-solving and multitasking skills.

Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to creating positive client experiences and fostering long-term customer relationships.

Overview

2
2
years of professional experience

Work History

Florist

Wegmans
04.2024 - Current
  • Designed custom floral arrangements to meet customer preferences and enhance store displays.
  • Managed inventory of flowers and supplies, ensuring freshness and availability for daily operations.
  • Trained new team members on proper care techniques and arrangement methods to maintain quality standards.
  • Collaborated with department staff to create seasonal promotions that increased customer engagement.
  • Provided expert advice to customers on flower selection and care, improving satisfaction and repeat business.

Cashier

Wegmans
10.2023 - Current
  • Processed customer transactions accurately and efficiently to enhance overall service experience.
  • Assisted customers with product inquiries, providing knowledgeable support and recommendations.
  • Maintained cleanliness and organization of checkout areas to promote a welcoming environment.
  • Handled cash register operations, ensuring proper handling of funds and transactions.
  • Engaged with customers to resolve issues or concerns, fostering positive relationships.
  • Learned and adhered to safety protocols while operating equipment and handling cash transactions.
  • Welcomed customers and helped determine their needs.

Education

Webster Thomas High School
Webster, NY

Associate of Science - Nutrition And Dietetics

Monroe Community College
Rochester, NY
08-2027

Skills

  • Sales and service-oriented
  • Customer Service-oriented
  • Team collaboration
  • Active listening
  • Time management abilities
  • Interpersonal communication
  • Goal setting

Languages

English
Native or Bilingual
Turkish
Native or Bilingual
French
Professional Working

Interests

  • Supporting STEM education initiatives and mentorship programs
  • I enjoy helping others and giving back to the community
  • Volunteering
  • Personal Development and Self-Improvement
  • Creative Writing

Timeline

Florist

Wegmans
04.2024 - Current

Cashier

Wegmans
10.2023 - Current

Webster Thomas High School

Associate of Science - Nutrition And Dietetics

Monroe Community College