Zeysha Martinez
Kissimmee
Summary
Professional, prepared retail management professional with experience in overseeing operations, ensuring store efficiency, and enhancing customer satisfaction. Expertise in training staff, managing inventory, and implementing sales strategies. Strong focus on team collaboration and adaptability to changing needs. Reliable with exceptional organizational and leadership skills, driving successful outcomes in fast-paced environment.
Overview
1
1
Certification
Work History
Key Holder
Discovery Clothing Company
2016 - 2019
- Assisted in daily store operations, ensuring adherence to company policies and procedures.
- Supported inventory management by organizing stock and conducting regular audits.
- Trained new employees on sales techniques and customer service standards.
- Maintained visual merchandising standards to enhance product presentation and drive sales.
- Handled cash register operations, including processing transactions accurately and efficiently.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Addressed customer inquiries and resolved issues to ensure a positive shopping experience.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
Associate of Science - Medical Billing And Coding
Keiser University
Fort Lauderdale, FL10-2025
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Inventory monitoring
- Loss prevention strategies
- Critical thinking
- Problem anticipation and resolution
Certification
- Evolve Education. Training - In progress.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Holder
Discovery Clothing Company
2016 - 2019
Associate of Science - Medical Billing And Coding
Keiser University