Zhaliza Fernandez
Socorro
Summary
Dynamic sales associate with proven expertise at Walmart in enhancing customer experiences and driving repeat business. Skilled in customer service and problem-solving, I excel in building relationships and managing transactions efficiently. Recognized for maintaining organized displays and delivering knowledgeable recommendations, I thrive in fast-paced environments while ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
11.2024 - Current
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries, ensuring timely and effective resolutions.
- Personal shopper for customers
- Built relationships with customers to encourage repeat business.
Cashier
Burger King
01.2024 - 07.2024
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service to enhance guest experience.
- Monitored cash drawer for accuracy and balanced at the end of shifts.
- Welcomed customers and helped determine their needs.
- Took Customers Orders
Education
High School Diploma -
New Mexico Connections Academy
Santa Fe, NM05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Awarded “Employee of the Month” in [year].
- Documented and resolved [Issue] which led to [Results].
Languages
English
Full Professional
Timeline
Sales Associate
Walmart
11.2024 - Current
Cashier
Burger King
01.2024 - 07.2024
High School Diploma -
New Mexico Connections Academy