ZHANARIEA MONTGOMERY
Saint Petersburg,FL
Summary
Eager young women
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
adept in reading blueprints, wiring, and electrical system installation. Possesses a sound knowledge of electrical codes and regulations. Proven ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction.
Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success
Overview
2
2
years of professional experience
Work History
Manager in Training
Crunch Fitness
Saint Petersburg, FL
11.2024 - Current
- Going above and beyond to exceed company sales targets
- welcoming customers with a warm smile, infusing life into the gym.
- shadowing current managers, assisting with daily operations, developing team members, ensuring customer satisfaction!
ELECTRICAL HELPER
Mortenson Construction
Orlando, USA
05.2024 - 08.2024
- Assisted in the installation, maintenance, and repair of industrial machinery and equipment
- Cleaned, gathered, and transported materials to electricians on construction site
- Attended training sessions related to safety protocols when working with electricity
- Cleaned work area and washed parts
SALES MANAGER
Cotton on
Saint Petersburg, USA
11.2022 - 04.2024
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
- Maintained high standards of customer service during high-volume, fast-paced operations
- Resolved customer concerns to meet unique needs and boost satisfaction
- Held daily check-ins with team members to set objectives and monitor progress
- Assisted customers with product selection, inquiries, and order customization requests
Education
High School Diploma -
Hollins High
Saint Petersburg, FL05-2023
Skills
- Excellent people skills
- Identifying problems
- Power Distribution
- Quality Control
- Relationship Building
- Adapt to diverse groups
- Sales techniques
Timeline
Manager in Training
Crunch Fitness
11.2024 - Current
ELECTRICAL HELPER
Mortenson Construction
05.2024 - 08.2024
SALES MANAGER
Cotton on
11.2022 - 04.2024
High School Diploma -
Hollins High