SQL
Zhane' Brooks
Data Entry Specialist
Candler,NC
Summary
Responsible aspiring Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver and analytical thinking skills. . Fast learner. Personable team player with exceptional customer service abilities.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Site Manager
Partnership Property Management
Asheville, NC
10.2021 - Current
- Administered operations to handle needs of more than 72 tenants across seven property units.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Kept properties in compliance with local, state and federal regulations.
- Negotiated vendor contracts and presented to owners for approval.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
Payroll Specialist
Mission Health Hospital
Asheville, NC
06.2021 - 10.2021
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided customer service to employees regarding payroll inquiries and issues.
- Assisted management in developing and tracking payroll budgets.
- Updated employee files with new details such as changes in address or salary levels.
- Generated reports to track employee time and attendance.
- Reviewed time records for 500 employees to verify accuracy of information.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Shift Manager
Duane Reade By Walgreens
New York, NY
09.2018 - 07.2020
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented business strategies, increasing revenue by 35% and effectively targeting new markets.
Education
Bachelor of Arts - Business Administration And Management
Defiance College
Defiance, OH 01.2013 - 06.2016
Skills
Typing 60 wpm
Software
Microsoft Office
R-Programming Language
Microsoft Excel
Tableau
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Site Manager
Partnership Property Management
10.2021 - Current
Payroll Specialist
Mission Health Hospital
06.2021 - 10.2021
Shift Manager
Duane Reade By Walgreens
09.2018 - 07.2020
Bachelor of Arts - Business Administration And Management
Defiance College
01.2013 - 06.2016
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