SQL
Zhane' Brooks
Data Entry Specialist
Candler,NC
Summary
Responsible aspiring Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver and analytical thinking skills. . Fast learner. Personable team player with exceptional customer service abilities.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Site Manager
Partnership Property Management
Asheville, NC
10.2021 - Current
- Administered operations to handle needs of more than 72 tenants across seven property units.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Kept properties in compliance with local, state and federal regulations.
- Negotiated vendor contracts and presented to owners for approval.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
Payroll Specialist
Mission Health Hospital
Asheville, NC
06.2021 - 10.2021
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided customer service to employees regarding payroll inquiries and issues.
- Assisted management in developing and tracking payroll budgets.
- Updated employee files with new details such as changes in address or salary levels.
- Generated reports to track employee time and attendance.
- Reviewed time records for 500 employees to verify accuracy of information.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Shift Manager
Duane Reade By Walgreens
New York, NY
09.2018 - 07.2020
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented business strategies, increasing revenue by 35% and effectively targeting new markets.
Education
Bachelor of Arts - Business Administration And Management
Defiance College
Defiance, OH 01.2013 - 06.2016
Skills
Typing 60 wpm
Data collection and reporting
Microsoft Office proficiency
Verbal and written communication
Sales and marketing
Project Management
Advanced problem solving
Project planning and development
Software
Microsoft Office
R-Programming Language
Microsoft Excel
Tableau
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Site Manager
Partnership Property Management
10.2021 - Current
Payroll Specialist
Mission Health Hospital
06.2021 - 10.2021
Shift Manager
Duane Reade By Walgreens
09.2018 - 07.2020
Bachelor of Arts - Business Administration And Management
Defiance College
01.2013 - 06.2016