ZHANE RASH
Columbus,United States
Summary
Dedicated Customer Service, professional, committed and enthusiastic about identifying customer needs and delivering effective solutions to all problems. Committed to securing a career that allows me to implement my passion for working with people and providing quality service to all.
Overview
7
7
years of professional experience
Work History
Mail Carrier
United States Postal Service
10.2022 - Current
- Exceeds customer service expectations by providing friendly and courteous service to all customers
- Adheres to all postal regulations and procedures regarding the delivery of mail
- Regulates and serves certified mail according to federal and local regulations
- Demonstrates conflict-resolution skills to deescalate customer complaints
- Conducts follow-up communication with customers and post office administration to ensure positive customer-client relationships
Ambassador
Nationwide Children's Hospital
04.2018 - 04.2022
- Provided exceptional customer service to patients and their families regarding dietary needs during their stay in long-term care facility
- Served as liaison between patients, families, nurses, and dietary staff to ensure the needs of the patients are met
- Provided effective leadership to dietary staff, ensuring dietary orders were accurate with medical staff recommendations to eliminate conflict and ensure customer satisfaction
Education
High School Diploma -
Northland High School
Columbus06.2015
Skills
- Customer Service
- Microsoft Office
- Communication Skills
- Critical Thinking
- Problem Solving
- Flexibility
- Adaptability
- Initiative
Timeline
Mail Carrier
United States Postal Service
10.2022 - Current
Ambassador
Nationwide Children's Hospital
04.2018 - 04.2022
High School Diploma -
Northland High School
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