Zhanel Abdyzhaparova
Laguna Niguel,CA
Summary
Enthusiastic and customer-focused college student with experience in product demonstrations and retail support. Skilled in engaging guests, presenting product features with confidence, and creating positive in-store experiences. Bilingual in English and Russian. Reliable, professional, and driven to deliver Excellent service in fast-paced, team-oriented environments.
Overview
3
3
years of professional experience
Work History
Product Demonstrator
Costco Wholesales (CDS)
10.2025 - Current
- Assisted customers in locating products, answering questions, and offering samples.
- Educated customers on product features, benefits, and proper use.
- Maintained an organized and visually appealing demonstration area.
- Built honest, positive relationships with customers through engaging interactions.
Office Support (Volunteer)
Marta Rudat DDS - Cosmetic & Family Dentistry
08.2025 - 08.2025
- Translated communications between English and Russian-speaking patients.
- Typed and updated patient records, including medication price changes.
- Observed front office procedures and supported administrative tasks.
- Contacted patients to confirm and reschedule appointments.
Cashier/Barista
Boba Tea Shop
06.2023 - 11.2024
- Provided high-quality customer service and ensured guest satisfaction.
- Operated POS system and handled cash with accuracy.
- Prepared and customized beverages in a fast-paced environment.
- Promoted and upsold menu items to increase daily sales.
- Maintained a clean, organized, and safe workspace.
- Built customer loyalty through positive interactions and problem-solving.
Education
Associate Degree in Nursing (In Progress) -
Saddleback College
Mission Viejo, CA06-2027
High School Diploma -
Acellus Academy
Kansas City, MO06-2025
Skills
- Sales & Upselling
- Communication & Teamwork
- Cash Handling & POS Systems
- Customer Service & Guest Experience
- Product Knowledge & demonstration
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Product Demonstrator
Costco Wholesales (CDS)
10.2025 - Current
Office Support (Volunteer)
Marta Rudat DDS - Cosmetic & Family Dentistry
08.2025 - 08.2025
Cashier/Barista
Boba Tea Shop
06.2023 - 11.2024
Associate Degree in Nursing (In Progress) -
Saddleback College
High School Diploma -
Acellus Academy