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Proficient Program Support Specialist desiring a challenging new position. Adept at achieving productivity goals and maintaining professional calm in high-volume environments. Advanced skills in TAA, ATACS, GPC along with expertise in recordkeeping, data analysis and account management. Efficient, hardworking and reliable with top-notch verbal and written communication skills. Positive, upbeat and familiar with numerous programs requirements and standards.

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Dynamic and relationship-centered leader with over 20 years of experience in expanded learning, youth development, and program leadership. Skilled in facilitating professional development, fostering collaborative learning environments, and empowering teams through coaching and capacity building. Demonstrates expertise in leveraging emotional intelligence to strengthen teams, foster engagement, and build meaningful relationships across organizations and communities. Highly effective communicator with an ability to manage complex, multi-project programs and events while delivering high-quality outcomes. Passionate about developing people, leading collaborative initiatives, and creating innovative programs that support growth, learning, and positive organizational impact.

Results-driven Program Support Specialist with a strong background in healthcare, technology, and business operations. Experienced in coordinating large-scale training programs, managing logistics, and supporting high-level stakeholder communications across federal and private sectors. Proficient in using project management tools and methodologies to optimize workflows and improve efficiency. Proven track record in managing administrative tasks and supporting project teams, with demonstrated expertise in problem-solving and organizational skills.

Zhanguosong Maokhamphiou

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Program Support Specialist

Tax Clinic Specialist

Economic Development Intern

Swim Coach

Swim Coach

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Bachelor of Arts - Economics

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Tax Clinic Specialist

Program Support Specialist

Economic Development Intern

Swim Coach

Swim Coach

Bachelor of Arts - Economics

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