Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zharick Erazo-Betancur

Mount Laurel

Summary

Reliable and dependable Certified Medical Assistant seeking a full-time position in a hospital or clinic setting where I can utilize my skills and grow in the health care field.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Contact Service Representative

Internal Revenue Service, IRS
11.2024 - 05.2025


  • Provide customer service to tax payers and tax professionals by responding to inquires, resolving issues, and providing guidance on IRS policies and procedures.
  • Utilize a variety of computer systems to research and resolve taxpayer inquiries.
  • Identify potential fraud accounts and refer them to appropriate department.

Shift Supervisor

CVS Pharmacy
04.2024 - 10.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

CMAC - Certified Clinical Medical Assistant

American Training Center
Cherry Hill
05-2025

Skills

  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • CPR
  • Phlebotomy techniques
  • Compassionate caregiver
  • Fluent in Spanish
  • HIPAA compliance

Certification

  • CCMA - Certified Clinical Medical Assistant
  • PTC - Certified Phlebotomy Technician
  • ETC- Certified Electrocardiogram Technician
  • BLS- Basic Life Support
  • HIPPA - Health Insurance Portability Act Certificate


Languages

Spanish

Timeline

Contact Service Representative

Internal Revenue Service, IRS
11.2024 - 05.2025

Shift Supervisor

CVS Pharmacy
04.2024 - 10.2024

CMAC - Certified Clinical Medical Assistant

American Training Center

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Zharick Erazo-Betancur