Detail-oriented and driven professional with a focus on effective time management and organizational capabilities. Ready to apply academic knowledge and technical skills in a dynamic work environment. Committed to enhancing customer satisfaction through exceptional service and multitasking proficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Paddu & Associates Medical, LLP.
Woodside, NY
07.2023 - Current
Efficiently scheduled patient appointments through electronic health record systems.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Facilitated communication between medical staff and patients to improve overall service delivery.
Directed incoming calls to appropriate departments without delays.
Organized filing systems for patient records to enhance access for staff.
Processed billing inquiries and transactions with accuracy.
Managed the distribution of incoming mail, faxes, and packages.
Education
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice
New York, NY
05-2026
Associate of Science - Science For Forensics
Queensborough Community College
Oakland Gardens, NY
05-2023
Skills
Laboratory techniques
Data analysis
Customer service and support
Reception management
Multitasking skills
Organizational abilities
Team collaboration
Documentation and recordkeeping
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
Certified Phlebotomist, Austin Medical Assistant Training, Forest Hills, NY 2021.