Zheyan Sayfadeen
Syrmna,TN
Summary
Knowledgeable Practice Manager offering more than 7 years of experience working for Georgia Pain Associates. Well-versed in referral management and handling electronic health records. Established supervisor of renowned medical programs serving 1800 patients yearly.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Receptionist Lead
Nurture Pediatrics
Smyrna, TN
01.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Practice Manager
Georgia Pain Associates
Tucker, Georgia
03.2013 - 05.2019
- Trained interns and newly hired team members on office procedures and computer system.
- Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
- Developed and maintained electronic record management systems to analyze and process data.
- Communicated closely with patients, ensuring medical information was kept private.
- Ordered all office supplies and kept check on inventory levels.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Communicated with patients, ensuring that medical information was kept private.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Education
High School Diploma -
Penn Foster High School
Scranton, PA05.2018
Skills
- Certified Medical Billing & Coding
- Employee Work Scheduling
- Interdepartmental Functions Coordination
- Verbal and Written Communication
- Medical Condition Coding Software
- Employee Recruitment and Hiring
- Employee Performance Evaluations
- Data Analysis
- Operational Records Maintenance
- Budget Planning
- Decision Making
- Critical Thinking
- Employee Training Program
- Employee Supervision
- Operating Plans Development
- Problem Resolution
- Clinical Staff Management
Certification
Introductory Coursework in Health Care and High school diploma.
Languages
English
Full Professional
Kurdish
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Full Professional
Timeline
Medical Receptionist Lead
Nurture Pediatrics
01.2023 - Current
Practice Manager
Georgia Pain Associates
03.2013 - 05.2019
High School Diploma -
Penn Foster High School